I am a Consultancy Services Deputy Manager, my day-to-day role is split between working out on site for my customers and working closely with my manager to ensure that our team is functioning well.
I am trained to deliver a multitude of services within Assurity Consulting’s offerings, these include Water and Air testing and sampling, Legionella Risk Assessments, Closed Water System Management Reviews, and Noise Risk Assessments. When out on site my role is to assist our customers with these areas of compliance, by checking and challenging their processes, then identifying areas for improvement or where things are going well. The most rewarding part of the job for me is the problem-solving side of it, I love when I get something weird in a building and have to investigate. You also can’t really beat an appreciative customer, a lot of the people I work with are not experts and they really like having someone like me that can help them understand their buildings a bit better.
When I’m not out on site I’m helping to ensure that my team is up to date with and coping well with their workload. I also make sure that my team is carrying out the various tasks required of the consultants by other departments within Assurity Consulting. Again, it is more problem solving and helping people which I really like.
I also have my own contracts to manage and act as a primary point of contact for them with Assurity Consulting, developing and growing these relationships has contributed to my success, and it always helps my sales, we also get commission on our sales, so this directly benefits me as well as the company. I’m also a service leader for two of our services, which has me keeping up to date with the latest industry news and ensuring that important processes and technical documents are kept up to date for the teams that deliver these. I have also helped train a number of new consultants at Assurity.
Working at Assurity Consulting gives you the best of both worlds, a lot of the time I feel like I’m working for myself. I plan my calendar and my visits, I write my reports, maintain relationships with my customers and present my reports to them. However, at the same time I have the support of 80 or so other people at the office who are all friendly and willing to give you the time and help you need if you get stuck. Also… free car! There have also been numerous training opportunities and lots of social sporting activities to get involved with.
The best thing about Assurity Consulting is the fact that I am able to follow a process through from the first sales meeting with a customer to selling the work, delivering it and then finally presenting the finished product. It’s all you and the amount of skills you can pick up with all of those processes is amazing. There are not many places that have such a broad range of skills linked to one job role. It’s helped me gain loads of experience in many different areas which will no doubt come in useful in later life.
In terms of skill development, I feel like I have a come a long way. I’ve developed a lot of new technical skills, from using all the testing equipment to working with the iPads and company database, there is plenty to keep your inner nerd happy. My interpersonal skills are always improving, I’m sure if you went back and looked at me before I started with Assurity Consulting I would seem a lot less confident sat in a meeting. I enjoy talking to customers and I am constantly meeting new people on site.
