One of the most overlooked areas of an organisation's inclusivity provision is training. Not only does it help provide a baseline for understanding and delivering on your policy objectives, how your initial approach to informing users of the facilities you have or offering assistance, sets the tone and provides that first impression.
Remembering that members of the public, visitors, customers as well as employees may need access or support, knowledge on not just the what, but the how is needed throughout your workplace. This means any training provided needs to be relevant to and consider:
- Front of house;
- Facilities/office managers;
- Human resources;
- Security; and even
- Departmental/faculty/service managers.
At Assurity Consulting our equality, diversity, inclusivity and accessibility training is tailored to your needs with programmes agreed in advance with you and objectives set to meet the aims of all participants/delegates.
Sessions will utilise your policies, procedures and information as needed and combine these with interactive content on a range of issues and topics relevant to the particular course. Certificates of attendance are provided for all and formal learning outcome tests can also be incorporated where required.
If you want your equality, diversity, inclusivity and accessibility training to be diverse, inclusive and accessible, Assurity Consulting is the choice.