The research published this week reveals that 652 UK hotels including B&Bs and guest houses received a food hygiene rating score (FHRS) of two or below or an ‘improvement required’ under the Scottish rating system. Researchers also found that some hotels were choosing not to display their ratings either on site or on line.
Rory Boland, Which? Travel editor, said, “Around nine in ten of us eat at least one meal in our overnight accommodation so it’s vital that hotels, B&Bs and guesthouses have high standards of food hygiene. We know that displaying the rating outside the premises encourages higher standards, which is why we support the FSA case for a compulsory display scheme for the whole of the UK.”
Poor hygiene standards were not limited to the bottom end of the market with hotel’s sporting two rosettes and four and five stars failing to meet adequate levels of food safety.
Specifically, London’s five-star Royal Horseguards hotel has two AA Rosettes but a hygiene rating of just two. In Birmingham, the four-star Novotel was given a hygiene rating of two for ‘high-risk food… out of temperature control’.
Inspectors at the four-star Copthorne Hotel in Birmingham discovered raw meat stored next to sauces in the fridge and out-of-date seafood, awarding a rating of one. With two AA Rosettes, Best Western’s Dean Court Hotel in York was given a food hygiene rating of just one.
Hotel’s highlighted in the report defended their poor food hygiene scores. Best Western blamed the score at Dean Court Hotel in York on “a previous chef’s administrative oversight and clerical error”. It said the hotel is currently awaiting re-inspection.
A Copthorne Hotel spokesperson explained that ‘the visit [by inspectors] occurred at a time when standard processes had been disrupted temporarily by a change in the kitchen team. “The general manager took immediate action to remedy the faults identified and requested a return visit by environmental health inspectors at the earliest opportunity.” At the time of writing (January 2017), a formal visit has not yet been made.
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